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Terms and conditions of use

Introduction

Welcome to the Jankaramall.com website (the "Site"). These Terms and Conditions govern the use of the services offered by the Site (jankaramall.com).  Please read these Terms and Conditions carefully before using Jankaramall services or its website.

This website is owned and operated by Jankara International Retail Limited. For the purpose of these terms & conditions of use, wherever the context requires,   "seller", "we", "us" and "our" all refer Jankaramall.com. And wherever the context requires, ‘You’ shall mean any natural or legal person(s) who has agreed to make use of the site.

Your use of Jankaramall services or its website constitutes your acceptance of and agreement to be wholly bound by its Terms and Conditions without any modification; No extrinsic evidence, whether oral or written, will be incorporated.
Your use of Jankaramall services or its website constitutes your confirmation that you are either at least eighteen (18) years of age or under the supervision of a parent or legal guardian who is at least eighteen (18) years of age.

 
The Site reserves the right, to change, modify, add, or remove portions of both the Terms and Conditions of Use and the Terms and Conditions of Sale at any time. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions regularly for updates. To assist you in determining whether the Terms & Conditions have changed since your most recent order we may display the date when these Terms & Conditions were most recently updated.

 Your continued use of the Site following the posting of changes to these Terms and Conditions constitutes your acceptance of those changes.

Terms and Conditions of Use

1
Use of the Site

By using Jankaramall website, you confirm that you are either at least 18 years of age or are using the website under the supervision of a parent or legal guardian who is at least eighteen (18) years of age.

We grant you a non-transferable and revocable and non-exclusive license to use the website, under the Terms and Conditions described, for such things as: shopping for items sold on the Site, gathering prior information regarding our products and services and making purchases. Commercial use or use on behalf of any third party is prohibited, except as explicitly permitted by us in advance. These Terms and Conditions of Use specifically prohibit actions such as: accessing our servers or internal computer systems, interfering in any way with the functionality of this website, gathering or altering any underlying software code, infringing any intellectual property rights. This list is non-exhaustive and similar actions are also strictly prohibited.

Any breach of these Terms and Conditions shall result in the immediate revocation of the license granted to use the website without notice to you.Should we determine at our sole discretion that you are in breach of any of these conditions, we reserve the right to deny you access to this website and its contents and do so without prejudice to any available remedies at law or otherwise.


Some services and features on the website may require registration or subscription. Should you choose to register or subscribe for such services or features, you agree to provide accurate and current information about yourself, and to promptly update such information if there are any changes.

2
User accounts

Every user of the Site is solely responsible for maintaining the confidentiality of any account name created, keeping passwords and other account identifiers safe and secure.
The account owner is entirely responsible for all activities that occur under such password or account. You must, however notify us of any unauthorized use of your password or account. The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.

Within reason, Jankaramall may suspend or cancel your account for a variety of reasons including but not limited to breach of your obligations under these Terms and Conditions.


During the registration process, by providing your contact information such as phone number and email address, you agree to receive information including but not limited to availability of items in your order, status of your order, promotions, other information that jankaramall may deem fit to send you. You agree to receive promotional emails from the Site. You can subsequently opt out of receiving such promotional e-mails by clicking on the link at the bottom of any promotional email.

3
User Submissions

Any information that you submit to the Site and/or provide to us, including but not limited to, various kinds of communication in the form of comments, questions, reviews, photographs, videos, suggestions and other communication by users of the website; collectively,( "Submissions") will become our sole and exclusive property and shall not be returned to you.
All such submissions will be considered non-confidential and will be available for Jankaramall to use as it deems fit in any medium and in any territory globally.

In addition to the rights applicable to any Submission, when you post comments or reviews to the Site, you also grant us the right to use the name that you submit, in connection with such review, comment, or other content.

You shall not use a false e-mail address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any Submissions. We may, but shall not be obligated to, remove or edit any Submissions.

All users of the Jankaramall website hereby agree not to submit material that: (i) is copyrighted, subject to privacy or publicity rights or otherwise subject to third party proprietary rights unless you are the owner of such rights or have permission from the owner to submit the material; (ii) is unlawful, illegal, obscene, harassing, defamatory, libelous, treasonable, pornographic, hateful, racially, religiously or ethnically offensive or is otherwise inappropriate; (iii) could damage the reputation of Jankaramall or any third party; or (iv) impersonates another person. Jankaramall reserves the right to remove any submission at its discretion and not least if the submission breaches any of the above listed terms.

By completing an order or signing up, you agree to receive a) emails associated with finalizing your order, which may contain relevant offers from third parties, and b) emails asking you to review Jankaramall and your purchase and c) promotional emails, SMS and push notifications from Jankaramall. You may unsubscribe from promotional emails via a link provided in each of our email.

Jankaramall  does not endorse submissions made on the Site and disclaims any liability in connection with any submission. You accept that by accessing Jankaramall’s website you may be exposed to submissions that may be offensive, inaccurate or distasteful, and you hereby waive any legal rights or claims you may have against Jankaramall in relation to this.

4
Data protection

We take the protection of your privacy as very important. Any personal information collected in relation to the use of this website will be held and used in accordance with our Privacy Policy. We store and process Your Information on computers that may be protected by physical as well as reasonable technological security measures and procedures. Our current Privacy Policy is available here. If you object to your Information being transferred or used in this way please do not use the Site.

5
Accessibility of Information on Site

Our aim is to ensure accessibility to the Site at all times, however we make no representation of that nature and reserves the right to terminate the website at any time and without notice. You accept that service interruption may occur in order to allow for website improvements, scheduled maintenance or may also be due to outside factors beyond our control.

Submissions or opinions expressed on this Site are those of the individual posting such content and may not reflect our opinions.
We make no representations as to the merchantability of any products listed on our website, and we hereby disclaim all warranties, whether express or implied, as to the merchantability and/or fitness of the products listed on our website for any particular purpose. We shall not be held responsible or made liable for any damages or injury which may arise as a result of any error, omission, interruption, deletion, delay in operation or transmission, computer virus, communication failure and defect in the information, content, materials, software or other services included on or otherwise made available through our Website.

6
Third Party Websites and Links

Jankaramall may provide web links to websites owned or operated by third parties. Jankaramall does not endorse the content or any products or services available on such websites unless explicitly stated otherwise. Your connection to any other websites by clicking the link from the Jankaramall website is at your own risk. We accept no responsibility for any content, including, but not limited to, information, products and services, available on third party websites.

7
Intellectual Property

Unless otherwise stated, all intellectual property rights and database rights, whether registered or unregistered, in the Site, information content on the Site and all the website design and layout, including, but not limited to, text, graphics, software, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code and software shall remain at all times vested in Jankaramall or our licensors. Use of such material will only be permitted as expressly authorized by us or our licensors.
Any unauthorized use of the material and content of this website is strictly prohibited and you agree not to, or facilitate any third party to, copy, reproduce, transmit, publish, display, encode, distribute, commercially exploit or create derivative works of such material and content.

The entire contents of the Site also are protected by copyright as a collective work under Nigeria copyright laws and international conventions. All rights are reserved.

8
Indemnity

You agree to indemnify and hold us, our partners, officers, directors, agents and/or employees, as the case may be, free from any claim or demand, including reasonable legal fees, related to your breach of these Terms & Conditions of Use and User Agreement.

9
Applicable Law and Jurisdiction

These Terms and Conditions of Use shall be interpreted and governed by the laws in force in the Federal Republic of Nigeria. Subject to the Arbitration section below, each party hereby agrees to submit to the jurisdiction of the courts of Nigeria and to waive any objections based upon venue.

Unless otherwise specified, the materials on Jankaramall.com is presented solely for the purpose of sale in Nigeria. Jankaramall.com makes no representation that materials on the site are appropriate or available for use in other locations/Countries other than Nigeria unless otherwise stated. Those who choose to access this site from other locations/Countries other than Nigeria do so on their own discretion and Jankaramall is not responsible for supply of goods/refund for the goods ordered from other locations/Countries other than Nigeria to be delivered outside Nigeria, compliance with local laws, if and to the extent local laws are applicable.

10
Arbitration

Any controversy, claim or dispute arising out of or relating to these Terms and Conditions of Use will be referred to and finally settled by private and confidential binding arbitration before a single arbitrator held in Nigeria in English and governed by Nigeria law pursuant to the Arbitration and Conciliation Act Cap A18 Laws of the Federation of Nigeria 2004, as amended, replaced or re-enacted from time to time.
The arbitrator shall be a person who is legally trained and who has experience in the information technology field in Nigeria and is independent of either party. Notwithstanding the foregoing, the Site reserves the right to pursue the protection of intellectual property rights and confidential information through injunctive or other equitable relief through the courts.

11
Termination

In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate the Terms and Conditions of Use or revoke any or all of your rights granted under the Terms and Conditions of Use.
Upon any termination of this Agreement, you shall immediately cease all access to and use of the Site and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination of this agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination. You furthermore agree that the Site shall not be liable to you or to any other person as a result of any such suspension or termination.
If you are dissatisfied with the Site or with any terms, conditions, rules, policies, guidelines, or practices of Jankara Int'l retail Limited in operating the Site, your sole and exclusive remedy is to discontinue using the Site.

12
Severability

If any portion of these terms or conditions is held by any court or tribunal to be invalid or unenforceable, either in whole or in part, then that part shall be severed from these Terms and Conditions of Use and shall not affect the validity or enforceability of any other section listed in this




Terms and Conditions of Sale

General

You confirm that you are at least 18 years of age or are accessing the Site under the supervision of a parent or legal guardian.These Terms and Conditions of Sale fully govern the sales of goods and services purchased on this Site. No extrinsic evidence, whether oral or written, will be incorporated.


A
Ordering and Pricing

An offer to sell is made once you have selected the item you intend to purchase, clicking the 'add to cart' button for the selected items, chosen your preferred payment method from your cart, proceeded to the checkout and completed the checkout process.  Remember, you can remove items from your cart or cancel the ordering process at any time. Please note that all prices are shown in Nigerian Naira (NGN) and are inclusive of VAT, unless stated otherwise.

The Site reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept your order.

While we try our best to ensure that the content published by Jankaramall on its site, including but not limited to product images, product names, product descriptions, product functionalities, product uses, product ingredients and prices, is accurate and complete, errors may occur and you hereby agree that jankaramall will not be liable in any way for such content.In the event that an order is received wherein item(s) is wrongly priced, contain incorrect, inaccurate or incomplete content; we may, at our discretion inform you as soon as possible and give you the option of reconfirming your order at the correct price, change to an item that is priced the same or cancellingthe order. If we are unable to contact you; we shall have the right to refuse or cancel any such orders and notify you of such cancellation whether or not the order has been confirmed and your credit/debit card charged. In the event that the cancelled order has been paid for or we are unable to provide the services you requested, a full refund will be given.

B
Purchase Contract

This website is operated by Jankara Int. Retail Limited, ("seller", "we", "us" and "our"). By using the Jankaramall.com website (the “Site”) you are bound by these Terms & Conditions. All use and purchases made on this Site are governed by these Terms & Conditions at any time although the Terms & Conditions governing any given use or purchase will be those in effect at the date of your order or specific use. If you use or order goods after we have published any changes you will be bound by those changes. Accordingly, you should check prior to each use or order to ensure that you understand the precise Terms & Conditions applicable to visiting our site or making a purchase.

We will confirm your order whether placed directly by using the jankaramall.com website, our customer care line, Whatsapp line and Social Media platforms. This will occur either by telephone calls or messages via these mediums.

Confirmation constitutes our acceptance of your order but order is completed when payment is received and we dispatch the product to you and inform you either by email or by phone of the dispatch of your ordered product.

Our Medicines and supplies are sourced from a reliable pharmaceutical vendor. In an event where you order medicines and would not be available at your selected delivery time and location, it is your responsibility to ensure that a suitable person is there to receive the order. By purchasing Medicines drugs or medical supplies on our website. You confirm that you have sought medical advice and are responsible for the dosage and usage.You agree to indemnify us, our affiliates, officers, directors, agents and/or employees, as the case may be, free from any claim or demand, including reasonable legal fees, related to your breach of these Terms and Conditions of Sale.

Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time.


C
Order modification & cancellation rights

Any orders placed may be amended or cancelled by the customer at no charge, provided that this is done 10 minutes after confirmation.

Please note, for cancellation to be effective, an email should be sent to info@jankaramall.com or call 0809 5265272 any other customer care line stated on the website. Any orders that have not been cancelled prior to the expiry of the 10 minutes, would attract a charge of the cancellation fee which is equivalent to the delivery fee.

 

D
Use of Voucher Codes

Our Site accepts the use of voucher codes for orders placed online. The marketing voucher codes which are accepted on our Site entitle you at the time of ordering a product to a saving on the order being placed on our Site. Vouchers may also be issued to customers in exchange for advance payments made to us via transfer to our bank accounts for products intended to be purchased on the Site.
Our voucher codes may not be exchanged for cash. With the exception of vouchers issued in accordance with our refunds policy and vouchers issued in exchange for advance payments, we reserve the right to cancel or withdraw our voucher codes at any time.

E
Special Offers, Promotions and Competitions

From time to time, and in our complete discretion, purchases of goods may be subject to special offers. In the event that such a special offer applies to your purchase, the terms of such special offer shall be subject to these Terms & Conditions. If there is any conflict between the terms of a special offer and these Terms & Conditions, these Terms & Conditions shall prevail unless specifically excluded.

We may change the terms of special offers, or withdraw them altogether, at any time and without prior notice. We will honor at the offer price any order placed by you before an offer ends, or is amended or withdrawn.We reserve the right to offer in our complete discretion different customers different special offers, promotions and the ability to enter different competitions.


F
Methods of Payment

Payment may be made on the website, by POS or Cash on Delivery and bank transfer. In the case of bank transfers not done via gateway on site, a proof of payment MUST be sent to info@jankaramall.com before order is dispatched.

We only accept Nigerian Naira as payment currency

G
Delivery

This Site is only for delivery of products to customers within Nigeria. We make every effort to deliver goods within the estimated timelines set out on our Site; our delivery policy is available at www.jankaramall.com/shipping-and-delivery however delays are occasionally inevitable due to unforeseen factors. We shall be under no liability for any delay or failure to deliver the products within the estimated timescales where they did not occur due to our fault or negligence. Delivery will be made to the address specified by you when you register on the website. You can change this anytime by logging into your account on our site, you may have more than one delivery address and specify suitable one at checkout;,it is your responsibility to ensure that an appropriate person is available at the delivery address at all times during the delivery slot. We may ask that an appropriate person signs for the goods on delivery. If no one is at the address when the delivery is attempted the goods will be retained by us. We will leave notification of delivery and will attempt to rearrange the delivery with a new delivery cost added.On national public holidays, delivery times are subject to change.
You agree not to hold the seller liable for any delay or failure to deliver products or otherwise perform any obligation as specified in these Terms and Conditions of Sale if the same is wholly or partly caused whether directly or indirectly by circumstances beyond our reasonable control.

In any event that the order doesn't get to you in time, for food orders our liability to you will be limited to the price of food and the cost of delivery if already paid.
We reserve the right to restrict deliveries in certain areas, and this includes the right to eliminate certain areas from our delivery schedule altogether.

H
Customer Complaints

Any Customer complaints should be addressed to the Jankaramall Customer Care Line 0809 5625272 or any other customer care line stated on the website. You can also send us an email to service@jankaramall.com

I
Return Policy

Our Return Policy is as contained in the document titled Return Policy on our Site. Check it here

J
Indemnity

You agree to indemnify us, our affiliates, officers, directors, agents and/or employees, as the case may be, free from any claim or demand, including reasonable legal fees, related to your breach of these terms and conditions of sale.

2 Our liability for losses you suffer as a result of us breaking this agreement is strictly limited to the purchase price of the Goods you purchased

K
Applicable Law and Jurisdiction

These Terms and Conditions of Sale shall be interpreted and governed by the laws in force in the Federal Republic of Nigeria. Subject to the Arbitration section below, each party hereby agrees to submit to the jurisdiction of the courts of Nigeria and to waive any objections based upon venue.

Unless otherwise specified, the materials on Jankaramall.com is presented solely for the purpose of sale in Nigeria. Jankaramall.com makes no representation that materials on the site are appropriate or available for use in other locations/Countries other than Nigeria unless otherwise stated. Those who choose to access this site from other locations/Countries other than Nigeria do so on their own discretion and Jankaramall is not responsible for supply of goods/refund for the goods ordered from other locations/Countries other than Nigeria to be delivered outside Nigeria, compliance with local laws, if and to the extent local laws are applicable.



L
Arbitration

Any controversy, claim or dispute arising out of or relating to these Terms and Conditions of Sale will be referred to and finally settled by private and confidential binding arbitration before a single arbitrator held in Nigeria in English and governed by Nigeria law pursuant to the Arbitration and Conciliation Act Cap A18 Laws of the Federation of Nigeria 2004, as amended, replaced or re-enacted from time to time.
The arbitrator shall be a person who is legally trained and who has experience in the information technology field in Nigeria and is independent of either party. Notwithstanding the foregoing, the Site reserves the right to pursue the protection of intellectual property rights and confidential information through injunctive or other equitable relief through the courts.

M
Termination

At Jankaramall’s discretion and without prior notice to you, Jankaramall may suspend or terminate your access to the Jankaramall website.

Upon any termination of your access to the website, you shall immediately cease all access to and use of the Jankaramall website and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of the site in whole or in part.

If you are dissatisfied with the website or with any terms, conditions, rules, policies, guidelines, or practices of Jankaramall in operating the website, your sole and exclusive remedy is to discontinue using the website.

N
Severability

If any portion of these Terms or Conditions of Sale is held by any court or tribunal to be invalid or unenforceable, either in whole or in part, then that part shall be severed from these Terms and Conditions of Sale and shall not affect the validity or enforceability of any other section listed in this document.

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