All Categories

Frequently Asked Questions

Are all products on Jankaramall original and genuine?

Yes. We are committed to offering our customers only 100% genuine and original products. We also take all necessary actions to ensure that products from our wholesalers meet required standards.

Please contact us here if you think a product listed on our website does not meet these standards.

How can I check reviews/ratings for product before buying?

It is advised that you check what other customers have said about a product before you buy. Every item has a review and ratings section at the bottom the item page. If you purchased and item and was satisfied with it, please do well to add your own review so other customers can know how you feel about the item.

Are all products on Jankaramall new and unused?

Yes, Jankaramall only offers 100% new products.

How can I find the right product on Jankaramall?

You can start by clicking on a category name from the category menu on the left side of the website. This shows all the products we have within that category. If you know what you are looking for, just type the name of the product or brand in our search bar at the top of the page and click Search.

Are there any hidden costs or charges on Jankaramall?

There are no hidden costs or charges when you order from Jankaramall. What you see is what you pay at the end of the checkout process.

How do I know if a product comes with free installation?

Free installation is not offered unless specified in the product description. Be sure to check the product description of products to get more details. In case of doubt, do not hesitate to contact our Customer Service Line on 08095265272 or contact us here.

How do I know if a product comes with warranty?

Jankaramall provides you with a chance to return your product within 3 days after delivery. If you have warranty on your product, potential issues may be covered under the warranty after 3 days. If a warranty is offered on a product, the warranty period will be displayed on the right side of the product page. If you have further questions, please contact our Customer Service on 08095265272 or contact us here.

How do I claim warranty for my products?

You can claim warranty by presenting your product and the warranty card at an authorized service centre of the manufacturer. Do not hesitate to contact our Customer Service line on 08095265272 or contact us here for the contact information of the service center. Please note that warranties are covered by manufacturers. As a result, different manufacturer may offer different warranties for each product.

From when is the warranty for my product applicable?

The warranty for your product should start from the date of order. Please contact our Customer Service Team at 08095265272 or contact us here if this is not the case.

Should I register my product with the brand to get warranty for my product?

Please always follow the instructions written on the warranty card provided by the brand.

Still need help? Click here to contact our very willing and able support team now

Sign Up To Our Newsletter

Get updates delivered straight to your mailbox